Step I
Example survey questions:
‘Has the Cluster agreed with its partners formats for monitoring and reporting needs?’
☐ Yes
☐ No
☐ Don’t know
‘Has your organization reported using those formats?
☐ Never
☐ Rarely
☐ Fairly often
☐ Very regularly
☐ Don’t know
Step ||
Analysis and scoring of performance status
The median score for each sub-category is calculated based on aggregated results of partners and coordinators.
The median score is classified into a 4 categories of performance status
| Score | Performance status |
|---|---|
| >0.75% | Green = Strong |
| 0.51-0.75% | Yellow = Satisfactory (needs minor improvement |
| 0.26-0.50% | Orange = Unsatisfactory (needs major improvement |
| ≤ 0.25% | Red = Weak |
Step |||
Output II: The survey results are weighted and compiled into a report
| Category | Performance score |
|---|---|
| 1. Supporting service delivery | |
| 1.1 Providing a platform that ensures service delivery is driven by the Humanitarian Response Plan and strategic priorities | Good |
| 1.2 Developing mechanisms to eliminate duplication of service delivery | Unsatisfactory |
| 2. Informing strategic decisions of the Humanitarian Coordinator (HC) and Humanitarian Country Team (HCT) | |
| 2.1 Preparing needs assessments and analysis of gaps (across and within Clusters, using information management tools as needed) to inform the setting of priorities | Satisfactory |
| 2.2 Identifying and finding solutions for (emerging) gaps, obstacles, duplication and cross-cutting issues | Weak |
| 2.3 Formulating priorities on the basis of analysis | Satisfactory |